Guide to Booking Train Tickets

Officialtollfree – In Indonesia, train travel has become increasingly popular due to its convenience, affordability, and eco-friendliness. The state-owned railway company, Kereta Api Indonesia (KAI),

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how to order ticket train online indonesia

Officialtollfree – In Indonesia, train travel has become increasingly popular due to its convenience, affordability, and eco-friendliness. The state-owned railway company, Kereta Api Indonesia (KAI), offers a seamless online booking platform called KAI Access, making it easier for passengers to book tickets from the comfort of their homes or while on the go. This article will provide a comprehensive guide on how to book train tickets using the KAI Access app.

A Guide to Booking Train Tickets with KAI Access

Understanding KAI Access:

KAI Access is a mobile application developed by PT Kereta Api Indonesia (Persero) to facilitate ticket booking, seat selection, and other services related to train travel. Available for both Android and iOS devices, the app offers a user-friendly interface that allows passengers to search for train schedules, check ticket availability, and make secure payments.

Steps to Book Train Tickets with KAI Access:

Step 1: Download and Install the App

Start by downloading the KAI Access app from the Google Play Store (for Android users) or the App Store (for iOS users). Once downloaded, install the app on your smartphone or tablet.

Step 2: Create an Account

Before you can book tickets, you’ll need to create an account on KAI Access. Provide the required information such as your name, email address, phone number, and password to register. Make sure to verify your email and phone number to complete the registration process.

Step 3: Log In to Your Account

After successfully registering, log in to your KAI Access account using your credentials.

Step 4: Search for Train Schedules

Once logged in, you’ll be presented with the app’s home screen. Tap on the “Search Train” option to begin your booking process. Enter your departure station, destination station, travel date, and preferred travel class (economy, business, or executive).

Step 5: Select Your Train and Class

After entering your travel details, the app will display a list of available trains along with their departure times and ticket prices. Select your preferred train and class based on your preferences and budget.

Step 6: Choose Your Seats

Depending on availability, you’ll be prompted to select your seats. KAI Access allows you to choose your seats from an interactive seating layout, giving you the flexibility to pick seats that suit your preferences.

Step 7: Review and Confirm Your Booking

Once you’ve selected your seats, review your booking details including the train schedule, seat selection, and total fare. Make sure all information is correct before proceeding to the payment section.

Step 8: Make Payment

Proceed to the payment section to complete your booking. KAI Access offers various payment options including credit/debit cards, bank transfers, and e-wallets. Follow the on-screen instructions to securely enter your payment details and confirm your booking.

Step 9: Receive Confirmation

Upon successful payment, you’ll receive a booking confirmation via email and within the app. Your e-ticket will contain all relevant details including your booking reference number, departure time, seat number, and QR code.

Step 10: Board Your Train

On the day of your journey, make sure to arrive at the station well in advance. Present your e-ticket and valid identification (e.g., ID card, passport) at the ticket counter or directly to the train conductor for validation. Once verified, proceed to your designated seat and enjoy your journey with KAI.


Booking train tickets with KAI Access is a convenient and hassle-free process that allows passengers to plan their journeys with ease. By following the steps outlined in this guide, you can successfully book your tickets, select preferred seats, and make secure payments using the app. Embrace the convenience of technology and experience seamless train travel with KAI Access.



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